Frequently Asked Questions | FAQ at Seminole Toyota

Wholesale to the public is done out of the convenience for you, the customer. We are giving you the opportunity to purchase our pre-owned vehicles for what we can sell them for at auction. Wholesale to the public is a special discounted rate, lower than MSRP. We take in more than 400 trade-ins per month and only keep the best of the best. Only the vehicles that pass our 160 point inspection we keep and give you the opportunity to buy at wholesale prices.

Our vehicles come in a variety of colors. We'll make sure you go home with the color of your choice.

Yes, once the papers are signed its all yours!

While we do not always carry every possible color for all models and packages, our selection is one of the biggest in Florida and we will do whatever it takes to make sure you go home with a vehicle that fits your needs.

With a loan, you are borrowing money from the bank and making payments toward ownership of the car you have chosen and signed for. With a lease, you are not paying toward ownership, but the monthly payments are much less. At the end of your contract, you will either return the vehicle to us or can purchase it.

With a lease, you are to stay within the mileage bracket specified and are using the car for an agreed upon amount of time. In addition, because you do not own the vehicle, you can not modify it in any way.

Whether you are purchasing a brand new car or a used one, we will make sure you get the financing you need.

The customer is responsible for adding the vehicle to their personal insurance policy. You will need to contact your insurance company and provide them with the VIN number of your new car and your lien holders address. With this information they will add your new vehicle to your policy.

Seminole Toyota does not finance vehicles in-house. You will have the opportunity to setup automatic withdrawls with your bank on your new auto-loan. When you receive your payment statement from the financing institution with your account number, you will have the opportunity to set up automatic withdrawls at that time, if your bank provides that option.

Depending on which financial institution you have secured your loan with will depend on where you will mail your payments. Usually, about 10-15 days before the first payment is due, you will receive your first payment statement. The statement will instruct you on how and where to mail your payments.

Before you leave the dealership with your new purchase, we make sure you are fully aware and understand the terms and conditions of your warranty. For example, if your warranty is 3/36,000 thats a 3 year, 36,000 mile warranty.

If you have a service plan or a maintenance warranty are the only times when you are REQUIRED to come back to our dealership for service. However, the service department at Seminole Toyota values their customers and we see to it that you leave the dealership happy. We would love for the opportunity to work on your vehicle and make sure the service is done right.

There are a ton of reasons why you should come back to the Seminole Toyota dealership for service work. At Seminole Toyota, your vehicle will get a complimentary car wash, will be worked on by master technicians at more than 40 service stations that we have on location. You can either wait for your vehicle in our lounge, let your kids play at the kids center, or take our shuttle within a 10 mile radius of the dealership to go shopping, out to lunch or run errands. Other incentives include Facebook coupons for liking us and free wi-fi in the waiting area.

The Seminole Toyota Car Spa is our on-location detailing center. If your car needs a little sprucing up we will wash, wax, shampoo, vacuum and do whatever else we need to do to get your car sparkling! Check out the car spa website at http://davidmauscarspa.com

We don't discriminate at the Seminole Toyota Car Spa, we clean all cars, no matter if they were purchased from Seminole Toyota or not! We provide customers with exceptional care and quality at an affordable price.

At Seminole Toyota, we provide our customers with a rental car program in situations where we need to keep your vehicle overnight for repairs.

Anybody can rent a Toyota from our Rent-A-Car program as long as they are 21 years of age or older, have a valid drivers license, proof of insurance, and a major credit card.

We perform a wide variety of services at our full-service body shop. From fixing dents and scratches, to replacing bumpers and windows, we do whatever it takes to get your car like-new again!

- Household Driver #1 performs $200 service, earns 200 points.
- Household Driver #2 performs $150 service, earns 150 points, which brings entire balance to 350 and qualifies for $20 reward certificate.
- $20 reward certificate is mailed (can be redeemed for service on any household vehicle), and household now has balance of 50 rewards points.   

No, there is no card required and no application process. When you generate a (Customer Pay) repair order at your participating Toyota dealership, you will automatically begin earning points.

No.

Rewards members earn 1 point for every dollar spent at the dealership for service work (up to $2999 per customer pay repair order; excludes body shop  repairs and tires purchases). This includes all vehicles within the household.

Customers with the same last name, at the same physical address.

Reward certificates are mailed automatically once you reach the required points threshold. You will receive an email notification that a certificate has been mailed to you.

Points expire after 24 months of no activity.

300 points earns a $20 reward.

Bring your certificate into the dealership on your next service visit, and the amount of the reward will be credited towards your service repair.

Rewards certificates expire six months after issuance.

No, a single reward certificate for the entire reward amount will be sent to you.

Yes, points will be given for every dollar spent up to $2,999 per customer pay RO (excludes body shop repairs and tire purchases).

No, only one certificate can be used per visit.

No, all makes/models are eligible for the program.

No, points/certificates are only valid at the issuing dealer.

The certificate can only be used one time, if there is a remaining balance on the certificate then it will be forfeited.

No, the certificate cannot be combined with any other coupon, certificate, or offer.

No, the certificates are nontransferable valid only for the issuing household and issuing Toyota dealer.

You must bring in the original certificate for redemption.

Yes, your participating dealer has the ability to look up how many points you have accrued.